5 Star Google review.
Kate Proud took care of me in a professional manner, ensuring I was advised throughout of what was being undertaken whilst my vehicle was with Bentley in Knutsford. She is an asset to your establishment. Five Stars is the best I can do if there were Ten Stars I would most certainly give Ten for the care and personal attention shown by her. Thank you.
5 Star Trust Pilot
Outstanding service from Bentley Manchester – everything from accommodating me at short notice, keeping me constantly updated with progress to actually going to pick up parts from Crewe to get me back on the road as soon as possible. Fantastic customer service from Sharzly and his team.
Mr N was booked in for a service but arrived late due to his battery being flat. Liam managed to find him a replacement car so we could sort the issues out that day.
When Mr N arrived, Liam could see he struggled to get out of the car, so did everything outside whilst swapping stuff over from the cars. We managed to get the car completed the same day and arranged to swap over.
A big thanks to Liam for his help in getting my Maserati serviced this week. Due to a flat battery, I was late, yet Liam managed to magic me a loan car. I am not very mobile following a fall, and Liam came out to me, did the admin outside so that I did not have to move far. The car was completed on time and the service was excellent. Thank you, Liam!
Toni was greeting our customer, Mr W whose Porsche Macan was booked into the workshop. On his arrival at the Centre, Toni noticed Mr W glancing at a Panamera 4S E-hybrid, which he mentioned was his dream car and he hopes to purchase in the future.
During their conversation, Toni noticed Mr W seemed to be feeling down, which she responded to with a smile and a friendly, “How are you Mr W?” He mentioned it was lovely for her to ask this, however, Toni sadly learned that the customer’s wife had sadly passed away and he was finding things difficult. Thinking of what we could do to make him feel special at our Centre Toni explained she was going to collect the courtesy car keys (which she already had collected), and in fact, she was going to switch the courtesy car from a Cayman to the Panamera 4S E-hybrid for Mr W to enjoy his dream car whilst his car was getting fixed.
When Toni handed over the keys for the Panamera 4S E-hybrid, Mr W was delighted with this gesture and couldn’t believe he would be driving his dream car.